Find answers to the most common questions about our services, packages, and booking process.
You will need a valid passport (minimum 6 months validity), completed Umrah visa application, recent passport-size photos, proof of accommodation, and a return flight ticket.
We recommend booking your Hajj package at least 6-12 months in advance due to high demand and limited quota allocations. Early booking also ensures better hotel options near the Haram.
Yes, we offer a range of hotels from 3-star to 5-star, all within walking distance of Masjid al-Haram. The exact distance varies by package — details are listed on each hotel page.
We provide VIP GMC transport, luxury sedans, and group buses for transfers between Jeddah Airport, Makkah, and Madina. All vehicles are air-conditioned and driven by experienced drivers.
Absolutely! We offer fully customizable packages. You can choose your preferred hotel, transport type, duration of stay, and add-on services like guided Ziyarat tours.
We accept credit/debit cards (Visa, Mastercard), PayPal, bank transfers, and wallet payments. All transactions are secured with SSL encryption.
Cancellations made 30+ days before departure receive a full refund. Cancellations 15-29 days before receive a 50% refund. Cancellations within 14 days are non-refundable. Please review the specific terms for each package.
Yes, we provide complete visa processing assistance for Saudi Arabia, including Umrah visas, tourist visas, and business visas. Our team handles all documentation and submission.
Still Have Questions?
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